Although COVID-19 cases are at an all-time high, there is hope on the horizon with a vaccine rolling out. And that's helping the travel industry bounce back. But the slow recovery process pushed hotels to find novel ways to ensure guest safety. After hospitality brands like the Four Seasons rolled out advanced cleanliness programs, other luxury properties are now instating new safety measures: on-site COVID-19 testing.
Sollis Health, a members-only medical concierge service, recently partnered with several luxe hotels to offer PCR tests with results in 24 hours. For example, at the W South Beach Hotel, guests can schedule an appointment through the concierge or avoid contact by simply scanning a QR code. After scheduling, the test will be administered in a designated location on-site with a medical expert to administer the test. Similar offerings are available at Four Seasons Hotel and Residences at The Surf Club in Miami and Chateau Marmont in Los Angeles through this partnership.
The testing is in addition to other emergency health care services. At the Chateau Marmont Hotel, Cottages, and Bungalows, guests also get temporary access to services like services in-room provider visits, advanced emergency care, expedited COVID-19 testing, vaccinations, infusions, telemedicine, and diagnostic imaging like MRIs, X-Rays, and ultrasounds. Everything is available on site or via room service.
Beyond the Sollis offering, other properties worldwide have figured out ways to install on-site COVID-19 testing. Baha Mar in the Bahamas is providing a rapid antigen test conducted by Doctor's Hospital. The concierge at The Ocean Club, a Four Seasons Resort in the Bahamas, and Eden Roc Cap Cana in the Dominican Republic offer both rapid antigen tests. Plus, Eden Roc Cap Cana provides complementary health insurance. And Casa Chameleon Hotels in Costa Rica is now offering on-property COVID-19 testing for all guests. This comes following the CDC's new guidance requiring all international travelers to show proof of a negative COVID-19 test to enter the United States starting January 26th.
While staying home is certainly recommended by governing health bodies, hotels hope that these measures will open up the world of travel and minimize the worry of finding a testing facility before returning home.