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When putting together their room service programs, five-star hotels want to provide stand-out experiences for their guests. You no longer have to leave property to dine in a three Michelin-starred restaurant. In fact, you don’t even have to leave your room. Some foodie-travelers seek out hotels specifically because of their impossible-to-get-a-reservation omakase restaurants. At these nine luxury hotels, it’s the room service experience that will make you want to book immediately. From the tasting menus you can enjoy without changing out of your robe and slippers, to the Fireside Butler who will bring your favorite s’mores accoutrements, these are some of the most over-the-top room service experiences.
Carneros Resort and Spa, Napa Valley
Carneros Resort and Spa, an American Express Fine Hotels & Resorts property, does room service s’mores and champagne in their Harvest Cottage which can be added on to the cottage’s Fireside Butler Service. The Fireside Butler also draws an aromatherapy-scented bubble bath in the outdoor soaking tub and lights the outdoor fire pit. It’s luxurious and indulgent while still being a quaint, rustic room service experience. Carneros Resort and Spa specializes in curating just-for-you dining experiences whether in-room or during your day of activities—they can also provide bicycles and a picnic basket from MARKET for your day of Napa wine tastings.
Four Seasons Koh Samui, Thailand
Four Seasons Koh Samui, another American Express Fine Hotels & Resorts property, room service is over-the-top in every way—from the champagne at your beck and call to their gourmet picnic baskets. However, their stand-out room service feature is the in-villa barbeque, which gives guests a choice between a “bucket barbeque” and thai-style “moo kra ta” barbecue. The former is a guests’ choice situation. Think: personalized cookout, all done by a personal chef preparing your favorite meats and seafood on the grill—alongside a bottle of wine or bucket of beers if you so choose. Their room service Moo Kra Ta barbecue is an in-room take on Thai street food, with marinated shrimp, grilled beef, pork, and chicken, and a traditional soup filled with fresh vegetables.
Thompson Nashville, Tennessee
In the city of music, you can experience a private live music session in the comfort of your hotel room. Thompson Nashville hosts a room service offering that combines two Nashville classics: great cocktails and great music. A Nashville songwriter will come to the room for a private acoustic session, and a private butler will be there to facilitate the whole evening. The in-room program comes with appetizers and cocktails with customized mixology based on guests' preferences. Think of it like an in-room private concert—complete with food and drink.
The Tryall Club, Montego Bay, Jamaica
The Tryall Club is comprised of more than 70 individually owned villas, each with private staff, which can include personal chefs tailoring meals based on health preferences and butlers creating over-the-top experiences. The Tryall Club can facilitate private in-villa yoga sessions, which happen in full view of the beach or the mountains, depending on the villa. For in-room yoga, the Tryall Club's qualified instructors will set up the session in your villa garden, complete with mats, blocks, and all the necessary yoga props. Following the yoga class, your villa butler can blend up smoothies or fresh juices for rejuvenation.
Ojai Valley Inn, California
Ojai Valley Inn, an American Express Fine Hotels & Resorts property, does the most charming, housemade room service dining kits, many of which have a beverage pairing option. You can order their South of the Border room kit with guacamole, salsa, and two Ojai tangerine margaritas. Or for a romantic evening, choose their chocolate-covered strawberries room service experience, to which you can add a bottle of Domaine Carneros “Pink Moment” Sparkling Rose, bottled just for the resort. For a family-friendly weekend, you can order up an in-room cookie decorating station for your children—with two glasses of milk. Ojai Valley Inn has a distinct commitment to fine dining and wellness that comes through even in their room service experiences.
The Milestone Hotel & Residences, London
The Milestone Hotel & Residences, a five-star mansion hotel opposite Kensington Gardens, does a “Midnight Feast” room service. The experience includes a wicker basket brimming with English savory and sweet noshes delivered right to the room before guests turn in for the night. Their Midnight Feast includes an assortment of pâtés, cheeses, charcuterie, smoked salmon, and a variety of breads, crackers, and chutneys to accompany. The icing on the (literal) cake is the bottle of Champagne, cheesecake, and fresh fruit.
lebua Hotels & Resorts, Bangkok
At lebua, you can have a full pre-fixe tasting menu from Michelin-starred Chef’s Table without ever changing out of your robe. lebua Hotels & Resorts curates coveted foodie experiences in Bangkok, one of their claims to fame being that their Michelin-starred interactive French restaurant, Chef’s Table, will present a seasonal fixed menu to guests in-suite. The tasting menu features caviar, foie gras, and their innovative king crab tiramisu. And there’s an equally well-curated vegetarian tasting menu.
One&Only Cape Town
Room service at the American Express Fine Hotels & Resorts property One&Only Cape Town happens in full-view of Table Mountain and can be personalized by their top-tier culinary team. Their private dining offering allows you to have a phenomenal meal from Africa’s only Nobu. Available only in the penthouse, you can have an in-room South African “braai” meal al fresco. Braai is essentially South African barbecue, and the penthouse experience features a traditional selection of grilled meat served up on your patio.
Moxy East Village, New York City
Moxy East Village, which just opened in September 2019, focuses on cultural programming that exposes guests to the local community. Their coveted in-room experience is in partnership with Academy Records; they provide a “Moxy Hookup” on request where guests can have a retro-style turntable and a curated selection of vinyl records brought up to their room. Guests can tell the Moxy Crew a bit about their music preferences for a more personalized in-room record selection.