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Inside Saks Fifth Avenue’s Personal Shopping Department and How to Shop for This Season’s Must-Have Pieces Like a Pro

Spoiler alert—long lunches and champagne are included.


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“Most of my clients I have worked with for many years, some of them over 20 years,” says Tony Ferreira, a personal shopper at Saks Fifth Avenue Beverly Hills. “Sometimes we are spending the entire day together, eating lunch, drinking champagne; it allows us time to get to know each other. I have clients that come in weekly and others that come in for one big shop every season.”

Champagne, food, and shopping—this sounds like a dream job to us. Personal shopping has so many perks, but the best part is that it is at no additional cost. It’s basically like having a stylist at your disposal seven days a week to guide you through each season’s trends and advise you on what looks best on you.

“My door is always open. My clients can call me the same day with a fashion emergency or book appointments six months in advance,” adds Ferreira.

He recounts that once a client called him on the morning of her 50th birthday because she had just found out that her husband was throwing her a surprise party and she needed something to wear.

“She came in that afternoon and I had an entire room with dresses waiting for her. She ended up choosing a dress that was much less expensive than she thought it would be, however, her husband said it was the best she had ever looked and she was receiving compliments all night,” he says.

Sometimes Ferreira would see clients walk in for a particular item but leave with a whole new wardrobe with “30 plus pieces including accessories.”

“They trust me to make huge decisions for their wardrobe—being able to trust me in that capacity allows us to connect. They also trust me with their friends and family—I have a huge referral business through my clients. Most of my clients are acquired through word of mouth.”

So what does his day look like? While Ferreira admits that no one day is the same (“Sometimes I am spending a day with my celebrity clients and other days I am building someone’s wardrobe for a vacation.”) he explains that he usually starts by catching up on fashion and retail news so he stays up to date. Then he meets with his assistants to go over his appointments for the day and discuss his clients’ needs.

“There is a fair amount of preparation that comes before any personal shopping session. I pull pieces from the floor and my assistants and I set up my rooms so that when the client walks in we can begin,” Ferreira explains.

Naturally, we also wanted to find out what the latest must-have pieces for next season are—the ones that already hang in Ferreira and other personal shoppers’ offices. So we reached out straight to the source—Saks Fifth Avenue’s fashion director, Roopal Patel.

Below are the top five items she says everyone should invest in this fall.

Bottega Veneta Compact Dry Wool-Blend Belted Tuxedo Jacket

To buy: $2,880,

The Row Mora Sleeveless Silk Top

To buy: $990,

Altuzarra Kamala Pleated Lamé Midi Dress

To buy: $2,650,

Fear of God Jiu Jitsu Cargo Pants

To buy: $895,

Brunello Cucinelli Colorblock Track Jacket

To buy: $1,995,

And here are the pieces our editors are shopping this fall:

Etro Sport Patch Intarsia Women’s Cardigan

To buy: $1,295,

Theory Del 2 Tokyo Double Suffolk Cashmere Men's Coat

To buy: $1,395,

Alexander McQueen X-Ray Skull Long-Sleeve Wool Men's Sweater

To buy: $1,050,

Chloé Pleated Pintuck A-Line Button-Front Skirt

To buy: $1,795,

Prada Cropped Cashmere Turtleneck Sweater

To buy: $2,340,


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